Return Policy

We Love our Products and we make it by heart and precisely why we offer a No Question Asked Return with 100% Refund on all the Products You Buy from Patrorna.in.

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the inner original packaging with Original Tags Intact.

We do not accept Returns once it is used and/or washed. However, you are free to check it on you and we really do not look if folds are correct etc. the only condition please do not remove the tags while wearing for checking.

To complete your return, we require a receipt or proof of purchase which is your order number from Patrorna.in

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and same will also be available in your Account Page. We will also notify you of the approval or rejection of your refund with the reason and video of unpackaging process.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. In case of Cash on Delivery Orders you have the choice of taking refund in your Patrorna Wallet/Paytm Wallet or into your Bank Account.

Late or missing refunds (if applicable)
If you have not received a refund yet, first check your bank account or original mode of payment again.
Then contact your credit card or bank with the acknowledgement number shared by us, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at support@patrorna.com.

Normally once we make the refund payment it takes only few hours however sometimes it may take up to 5 days. But be sure your money is safe and will only go to the intended account.

Sale items (if applicable)
Sale items are also eligible for refunds in the same way as a regular priced one.